| Production
Time |
|
Rush
Service |
| Normal
production time is 5 to 10 working days
depending on the product being produced.
Check individual product information.
Production time starts after receipt of
purchase order and art approval.
|
|
Rush
service is available. Rush charges will
be applied depending on the size and turn
time required. Call for quote.
All rush orders must be approved by the
factory. |
| |
|
|
| Shipping
Information |
|
Drop
Shipments |
| |
Normal
shipping methods are federal express
and UPS ground. Other shipping are available
upon request. All ship to locations
require a full street address and residential
or commercial status. Extra charges
to the shipping portion of your invoice
may be applied if this information is
not correct. |
|
|
| |
A
single order with a split destination
will incur a $
5.00 (A)
per destination charge. |
|
| |
| Trademarks |
| All
logos or copies received for use in producing
products must be in compliance with all trademark,
copyright, patent or related laws or acts
and are the responsibility of the purchaser. |
| |
|
|
| Acknowledgements |
|
Reproduction
Proof |
|
All
new orders are acknowledged in writing.
Please advise the factory immediately of
any errors on the acknowledgments. We request
that acknowledgments are signed and faxed
back with a go ahead to proceed with the
order. If no response is received will interpret
that as approved as sent. |
|
| |
We
encourage all customers to proof their
orders. History has shown it is money
well spent. The production time clock
starts with the receipt of proof approval.
Delays in the stage may result in additional
rush charges. |
| |
B/W
Paper Proof faxed |
$
20.00
(A) |
| |
E-Mailed
Proof |
$
20.00
(A) |
| |
Actual
Colored Sample |
$
50.00
(A) |
| |
Processed
Color printed offset |
$300.00
(A) |
| |
Processed
Color Digital Proof |
$
50.00
(A) |
|
|
| |
| |
|
|
| Return
Of Goods Policy |
|
Order
Cancellation |
| All
return of merchandise must have the factories
authorization prior to its return. All requests
for return must be made within 10 working
days after receipt for product and all defective
products must be returned within 30 days. |
|
Orders
that have been processed will incur a cancellation
charge of $ 60.00 (A)
and may incur extra charges based on the status
of the order at the time of cancellation. |
| |
|
|
| Terms |
|
|
| Net
30 days upon credit approval. New customers
must pre-pay the first 3 orders. Pre-payments
can be received via Visa or Master Card, Money
Order, or Company Check. If paying by credit
card, a credit card form will be faxed to
you, which requires an authorized signature.
If paying by company check we encourage you
to send the check with the order when possible
so that your order does not meet with delays. |
|
SetUp Charge is Per DESIGN
|
